Social housing

📊 The Numbers Speak: Revolutionising UK Social Housing with Proptech

Derek Turney
Derek Turney

In the UK, the social housing sector is undergoing a significant transformation driven by property technology (Proptech). While the Help me Fix blog and website provide in-depth insights into various aspects of this revolution, concrete data and statistics further illuminate the impact and potential of Proptech in social housing.

Empowering Tenants with Data and Digital Tools

  • Tenant Engagement: Online platforms and mobile applications are not just about convenience; they're about engagement. Proptech has enabled a surge in tenant participation in housing management, with a significant increase in the use of digital platforms for service requests and feedback.
  • Efficient Housing Allocation: Data-driven approaches have streamlined housing allocation processes, reducing wait times and matching inefficiencies. Some housing providers have reported a reduction in allocation times by up to 30% through the use of advanced analytics tools.

Sustainable Living and Cost Savings

  • Energy Efficiency: Smart home technology has led to noticeable improvements in energy efficiency in social housing units. On average, these technologies can reduce energy costs by up to 25%, significantly lowering the financial burden on both tenants and providers.
  • Maintenance and Repairs: Real-time tracking and remote diagnostics have revolutionised maintenance processes, reducing response times by as much as 50% and cutting down repair costs significantly.

Challenges and Opportunities

Despite the potential of Proptech in transforming social housing, challenges such as funding limitations, a lack of awareness about Proptech benefits, and technological integration issues persist. Overcoming these challenges requires a collaborative effort among stakeholders to fully realise the benefits of Proptech, including improved maintenance processes, increased tenant engagement, and a more sustainable housing ecosystem.

Help me Fix's Role in the Proptech Revolution

Help me Fix is a trailblazer in this domain, connecting residents to tradespeople via video, thus reducing costs and improving service quality.  Our approach has shown a reduction in call-out charges and an increase in first-time fix rates, demonstrating the tangible benefits of Proptech in the social housing sector.

The integration of Proptech in the UK's social housing is not just a trend; it's a necessity. The data clearly shows its positive impact on efficiency, sustainability, tenant satisfaction, and cost savings. The continued evolution of these technologies promises a brighter, more efficient future for social housing in the UK.