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Rent control is a subject which is raised frequently by politicians, usually when they have something to gain from courting generation rent, however is it beneficial or could it be catastrophic to the market?
All agents are obligated to be part of a redress scheme, unless they are in devolved nations, e.g. letting agents in Scotland where the local council will investigate a complaint. The two redress schemes which are currently servicing the property industry are: The Property Ombudsman (TPO) and The Property Redress Scheme (the PRS). Both are in place to provide alternative dispute resolution to avoid the need for court action to be taken should the consumer have any issue with property agents.
Deposit releases are one of the biggest area of attrition between landlord, tenant and agent. Sometimes it seems both parties are destined to dispute the amount and the finger is pointed at the agent as the person in the middle, and this is hugely demanding on your time.
For a bit of background, the General Data Protection Regulation came into force on 25th May 2018 with the intention of grouping all of the previous EU policies in one place. The UK created the Data Protection Act 2018 in order to continue the regulation (UK GDPR) post Brexit. The UK GDPR controls how personal information is processed by organisations and is regulated by the Information Commissioner's Office (ICO).
We’re going to go straight in with an answer to the subject line, it’s a powerful tool.
We expect the majority will agree it’s mainly about the property, and this is true, however your service and the processes you have in place will also have an impact on the tenant's decision or you holding onto a good applicant. If they don’t like you, they’ll walk away and fight you for their holding deposit!
We are sure everyone who receives these emails will know what a landlord will look for in an agent, and all will agree it’s not just about the fees. Don’t get us wrong fees play a big part, especially in a tight economy and with cost of living increasing, but the value a landlord receives remains just as important.
With the inception of net zero becoming more and more prominent in the property industry the Minimum Energy Performance of Buildings (No. 2) Bill proposing for all private rented properties to be an EPC grade ‘C’ or above from 2025 comes as no surprise.
Added to this the cost of utilities being high on the list of tenant's wish list for properties, property professionals should really know what makes a property economical to run and what improvements are a must have, and which are a nice to have.
With new Proptech joining the marketplace every day, we’re seeing new buzzwords and acronyms popping up. No one likes to admit they don’t know what something means so usually take a swing at it themselves with hilarious results!
